Free Training to start a career in automated software testing.

Click here for more details

GE Capital Walkin Drive for Freshers as Non-voice Process

Qualification  :  Any Graduate

Experience     : 0 - 1 Years

Job Location   : Hyderabad

Job Role        : 
Non-voice Process


# Receive and respond to inquiries from both internal and external customers
# Research to determine appropriate resolution steps as per SOP/ policies/parameters using GE systems
# Maintain customer records in accordance with policies and procedures.
# Maintains an effective follow-up process to ensure the completion of commitments to customers

# Provide Customer with product and service information
# Follow-up on customer inquiries and resolve
# Recognize, document and alert the supervisor of trends in customer calls.
# Recommend process improvements.


# Excellent communication skills is a mandate
# Should be 10+2/Graduates
# 0 to 12 months of customer service experience in any industry
# B.Tech and MCA graduates are not eligible
# Freshers , Immediate Joinees.

Desired Characteristics:

# Prior experience in back office operations
# Should be Customer Service Centric
# Excellent English comprehension Skills
# Working knowledge of Computers
# Professional etiquettes and ability to work with a Team
# Should be willing to in shifts (Standard shift 08:00 am to 10:00 pm IST)
# Should be open to Change
# Minimum of 18 years of age

Hiring Process:

# Reading Comprehension Assessment Test
# Typing Test
# Personal Interview
# Voice & Accent Round
# HR Round
# Opts Round

Walkin Details:

Walkin Date:
7 - 8th October 2013

Walkin Time: 2 PM - 7 PM


GE Global Servicing,

I Labs, Hyderabad Technology Centre,

Plot no 18, Software Unit Layout,

Opp: Inorbit mall, Hitech City,

Madhapur, Hyderabad- 500081.

Contact Person: Dora/ Rozina

Copyright © . Aapki Naukri - Sirf Aapke Liye - Posts · Comments
Powered by Aapki Naukri