Qualification : BE , B.Tech , MCAExperience : 0 - 2 Years
Job Location : Navi Mumbai
Job Role : Application Support Engineer
Responsibilities:
# Provide first level Technical Support to the clients in USA.
# Troubleshoot Application Login related issues.
# Troubleshoot user profile setup issues.
# Troubleshoot Software related issues.
# Troubleshoot issues/queries raised by operational teams related to application.
# Manage issue resolution by providing solution from a remote location or by accessing the users desktop
# Record escalation from employees and notify Development and QC team for required changes in application
# RCA documentation and Issue resolution documentation
Profile:
# Any Engineering graduate/ PG with 0 to 2 Year of Experience.
# Excellent communication & Inter-Personal Skills.
# Basic knowledge of Software Testing.
# Candidates staying in Navi Mumbai and Central Suburbs may only apply. However, candidates who are willing to relocate can also apply.
# Prior experience on financial application support would be an added advantage but not a necessity.
# Ready to work in permanent night shift.
Note: So, If you are interested, Kindly Walkin with a copy of your resume for the selection process.The selection process may take 3 - 4 hours as it consists of various rounds which are conducted on the same day.
Walkin Details:
Walkin Date: 23-24th September 2013
Walkin Time: 11 AM - 1 PM
Venue:
Allied digital house,
Building A4, Sector - 1,
Millennium Business Park,
Mahape,Navi Mumbai - 400701