Qualification : BE , B.Tech , MCAExperience : Fresher
Job Location : Chennai
Job Role : Analyst-Product Support
Job Description:
# Good understanding of Oracle technologies [OBIEE, ODI, ESSBASE]
# Liaise with the Business partners as focal point for all high priority & major incidents reported.
# Provide support and participate in the outage calls.
# Provide appropriate inputs to the problem management process
# Develop an understanding of the clients organizational structure and infrastructure environment.
# Participate in group chats and bridge calls effectively to resolve incidents
# Possess excellent written and verbal communication skills
# Prior experience of sending out alerts/communication mailers
# Able/Willing to handle conflict situations
Qualifications:
# BE or MCA
# Strong knowledge on PL/SQL is required
# Sound knowledge in Oracle EPM Suite- OBIEE, ODI & ESSBASE
# Good Knowledge in *Nix Shell Scripts
# Knowledge on Weblogic is preferred
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