Qualification : BE , B.Tech , MCAExperience : Fresher
Job Location : Hyderabad
Event Date : 10 Oct 2013
Last Date : 06 Oct 2013
Job Role : Systems Engineer
CTC : Rs.325000/-
Description:
# Monitoring systems/servers and functions.
# Support hundreds of production Windows servers in a 24X7 shift model.
# Identify and document common recovery procedures for service impacting incidents.
# Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved in a timely manner or escalated to the appropriate group.
# Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy.
# Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure.
# Managing customer interaction with utmost professionalism, courtesy and responsiveness.
# Opportunity to work on latest Microsoft products/technologies like Windows Server 2012, Windows 8, Hyper V, SharePoint 2013, SQL Server 2012, Microsoft Dynamics AX 2012, Microsoft Dynamics CRM, Windows Phone 8 etc.
Note:
# If offered, you should be ready to work in shifts.
# Company works on 6 days a week.
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