Qualification : Any GraduateExperience : 0 - 5 Years
Job Location : Hyderabad
Job Role : Call Centre
Job Specification:
# Should be Customer Centric
# Excellent English (Verbal) Communication Skills
# Working knowledge of Computers
# Professional Phone etiquettes and ability to work with a Team
# Should be willing to work in night shift
# Should be open to change
# Minimum of 18 years of age
Responsibility Areas:
# Receiving calls from customers based out of US
# Solving queries and concerns on the call
# Arranging for any service required by the Customer
# Provide Customer with product and service information
# Up sell Products and Services
# Follow-up on customer inquires and resolve
# Recognize, document and alert the supervisor of trends in customer calls.
# Recommend process improvements.
Walkin Details:
Walkin Date: 24-25th September 2013
Walkin Time: 2 PM - 7 PM
Venue:
I-Labs Builting
Near Hitech City, Madhapur.
Opposite Inorbit Mall.
Hyderabad.