Qualification : B.Sc , BCAExperience : Freshers
Job Location : Chennai
Job Role : Operation Engineer
Job Description:
# Level 1 Technical Operations Support in password management and release management.
# Batch job monitoring, Pro-active issue identification and resolution.
# Monitoring Incident / requests.
# Perform report generation and report delivery to the respective stake holders.
# Meet agreed customer timing and results.
# Must interact with customers in multiple time zones: Europe and North America.
# Willing to work in 24/7 shifts.
# Understand Security Controls and adhere to them.
# Create process documents and make sure that follows the process.
# Implement ITSM processes.
# Area of Professional Exposure: Mainframe, Unix, Windows
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