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Dell International Services Hiring Freshers/Experience

Qualification  :  BE , B.Tech , B.Sc , MCA , MBA , PGDM
Experience     : 0 - 3 Years

Job Location   : Mohali

Job Role        :  Client Technical Support Associate

Job Description:

# Diagnosis & resolving of the hardware problems and troubleshooting.

# Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.

# Verifies warranty entitlement and determines appropriate action.

# Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

# Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.


# Should be open to work in rotational / night shifts in a 24 by 7 environment.

# Should have excellent communication skills in English.

# Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.

# Minimum Graduates in any stream. (10+2+3)

# Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .

# Candidates with Customer Service background interested in Tech support can also apply .


# Candidates with more than 1 year of experience in technical support in a US process.

# Experience in desktop support or hardcore technical support.

# Candidates from Tri-city.

NOTE: Walkin in directly from Monday to Friday between 11.00 am to 4.00 pm with an updated copy of resume , a recent colored passport sized photograph and Photo ID proof


Dell International Services India Pvt Ltd

Plot number 40 A, Quark City, Industrial Area,

Phase VIII B, Mohali-160059.

Click Here To Know More

Click Here To Apply

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