Qualification : B.Sc , B.Com , BBA , B.Ed , BCA , BAExperience : 0 - 3 Years
Job Location : Noida
Job Role : BPO Support
Job Description:
# Assume responsibility for quality and timeliness of all tasks delegated by Client Managers.
# Participate in internal communications on standard processes and reporting.
# Participate in meetings and on conference calls regarding current projects, updates and projections; lead as directed by Sr. Client Manager.
# Troubleshoot application and data issues and direct to the appropriate XLS contacts.
# Complete standard tasks with limited instruction and supervision.
# Understand and mitigate risk.
# Escalate high risk, complex or problematic issues to Manager.
# Manage complex projects and work requests with consistent accuracy and completeness.
# Work collaboratively and productively with members of XLS to troubleshoot and resolve issues.
Qualifications:
# Possess Bachelors Degree.
# Strong aptitude for Technology.
# Possess understanding of ediscovery processes and industry; litigation support experience or exposure.
# Possess strong technical grasp of technology tools and platform intricacies.
# Demonstrate excellent oral and written communication skills.
# Proven self-direction.
# Pro-active by nature.
# Capable of multi matter management and multi-tasking.
# Proven time management skills.
# Collaborative.
# Flexible in work hours and availability.
Walkin Details:
Walkin Date: 23-25th September 2013
Walkin Time: 2 PM - 4 PM
Venue:
ACS Of India Private Limited, A Xerox Company
1st Floor Tower A&B, Knowledge Boulevard
Plot-8A, Block-A, Sector 62, Noida