Company Name: HCL Technologies Ltd.Website: www.hcl.com
Qualification: BE, B.Tech, BCA, B.Sc
Experience: Freshers (2013 Passout)
Walk-in Location: Delhi
Job Location: Noida
Job Role: Technical Support
Soft Skills :
# Excellent communication and conversation skills (Verbal and Written)
# Good documentation skills
# Good working knowledge of MS OFFICE
# Should have good customer handling skills
# Able to handle unforeseen situations
# Can drive HCLs value and its methodology
Technical Skills/Certification requirements :
# Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
# Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
# Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
# Ability to learn new information quickly and the willingness to do so at all times
# Ability to work flexible hours from time to time to cover for other staff
# Should have understanding of IT Environment and ready to learn new processes and technologies
# Customer Focus
# Teamwork
# Technical Expertise
# Interpersonal Effectiveness
# Concern for Order and Quality
# Knowledge of basic Networking and other technologies
# Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
# Good to have basic understanding of Client Server Architecture, OS
# CCNA/MCP/MSCAPreferred
Education requirements :
# B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics)
# 60% throughout in academics
# No current backlogs
# 2013 Pass Out only
Terms & Conditions :
# Willing to sign Service agreement (As applicable)
# Willing to relocate, if required
# Willing to work in 24*7 environment
# CTC of 1.8 L
Walkin Details:
Walkin Date: 25th July 2013
Walkin Time: 9 AM - 12 PM
Venue:
Maharaja Agrasen Institute of Technology,
Sector - 22, Rohini, Delhi
Contact: Human Resource