Company Name: OracleWebsite: www.oracle.com
Qualification: Any Graduate
Experience: 0-2 Years/Freshers
Location: Bangalore
Job Role: Customer Service Representative
Job Description:
* Interacts with customers prior to and/or after sale.
* Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
* This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint.
* Focus of work can be in pre-sale or post-sale or both.
Job Requirements:
* Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
* Works within defined procedures and routines with limited autonomy.
* Problem solving involves research and verification.
* Includes new graduate entrant with no professional experience; trainees, interns.
* Entry level position.
* Prefer 0-2 years of experience and good communication skills.
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