Company Name: NIIT Ltd.Website: www.niit.com
Qualification: BA, BBA, BHM, B.Com
Experience: 0-3 Years
Location: Gurgaon
Job Role: BPO Executives
Job Requirements:
* Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat
* Provide the customer with resolutions / Training scheduling options
* Gather additional information about reported issue
* Perform detailed case analysis and document the case in the system and generate ticket
* Generate daily / weekly reports for the customer on Microsoft Excel
* Perform Training Management activities on the Learning
* Salary--Best in the Industry with handsome incentives and night allowances
Desired Candidate Profile:
* Coordination role between the trainers and the trainee. Non-BPO, blendid profile.
* Good communication skills
* Willing to work in 24X7 environment
* Good presentation skills
* impressive and expressive
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