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NIIT hiring for BPO Executives position

Company Name: NIIT Ltd.


Qualification: BA, BBA, BHM, B.Com

Experience: 0-3 Years

Location: Gurgaon

Job Role: BPO Executives

Job Requirements:

* Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat

* Provide the customer with resolutions / Training scheduling options

* Gather additional information about reported issue

* Perform detailed case analysis and document the case in the system and generate ticket

* Generate daily / weekly reports for the customer on Microsoft Excel

* Perform Training Management activities on the Learning

* Salary--Best in the Industry with handsome incentives and night allowances

Desired Candidate Profile:

* Coordination role between the trainers and the trainee. Non-BPO, blendid profile.

* Good communication skills

* Willing to work in 24X7 environment

* Good presentation skills

* impressive and expressive

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