Experience: 0-1 Year
Job Title: Engineer Customer Support
Location: Ahmedabad
Education: B.Tech/B.E/ BCA/ Diploma/ MCA /PG Diploma – Computers
Desired Profile:
Technical support on all the products to clients/installers/ distributors via phone, email or team viewer
To keep updated record of all the daily calls received in customer support help desk in spectra CRM
Informing TL if need be to visit clientsite.
Knowledge of SQL server
Good written and verbal ENGLISH
Ready to take charge of other related activities as and when required
Interpersonal skills required
Company Profile:
Spectra is a leading solution provider for Automatic Identification Technology products. These products are equiped with most prevalent technologies such as Fingerprint recognization, smart card, and RFID. The products are robust, time tested and flexible to meet most of the customers requirements.
Contact Details:
Executive name: Ms. Hiral Mehta – Human Resource
Email: career@spectra-vision.com
Website: www.spectra-vision.com