Company : HoneywellWebsite : www.honeywell.com/sites/india
Job Position : HR Ops Specialist - Data Admin
Job Code : 00184292
Experience : Fresher
Qualification : Any Graduate
Job Location : Bangalore
Job Description : Data entry of HR Data in PEopleSoft HRMS application
• "Responsible for maintaining HR records for Honeywell employees
The scope of this responsibility covers data administration for all classes of employees including expatriates and executive employees of Honeywell across the globe"
> • "Responsible manual update of employee records where there is a failure in the tier 0 self service mode. Applying business and global data standard rules to ensure that the data entered or corrected corresponds to the rules and regulations."
• -Investigate and resolve issues and inquiries • Tier 1 issues and inquiries resolution. Escalation of issues that could not be resolved at Tier 1 to the SME of the team. Use the escalation Matrix to quickly and efficiently escalate issues
> • interact with downsteam and support teams to resolve issues and inquiries
> • Conduct Internal audits to ensure that there are no data entry defects and if defects are identified, capture and report them in Siebel CRM
>Adherence to SLA's • Communicate as needed with the HRG, Managers and downstream teams for resolution of work ontime
> • Provide Root Cause Analysis and improvement plans for any misses to the adherence to SLA's
> • Escalate issues in a timely manner to the SME so that necessary action can be taken to prevent SLA slippage
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