Website : www.ericsson.com
Job Position : Engineer (1st Level Assurance)
Job Code : 00053211
Experience : 0 - 2 Years
Qualification : BE/ B.Tech/ ME/ M.Tech (EEE/ ECE/ CSE/ IT)
Job Location : Noida
# Job Description : Service Alarm Monitoring
# Alarm Management for the assigned Network Services
# Ticket Management
# Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
# Work Order Handling
# Regular follow up on the events with relevant departments working on it as per the MSTOP process
# Work towards KPI & Balanced Scorecard parameters
# Work towards the IPM parameters assigned by the Shift Manager
# To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
# Adherence to the organizational guidelines & departmental processes & procedures
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