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Oracle - Bangalore - Service Desk

Company : Oracle

Job Position : Service Desk
Experience : 0 - 1 Year
Qualification : BE/BTech/BCA/BSC - Computers
Job Location : Bangalore,Mumbai
Job Description : Opening for Service Desk - Looking for 2010 Passout FRESHERS

Job Description :


We are hiring Freshers!!!!


Looking for : BE / BTech / BCA / BSC freshers in Computer Science - 2010 passouts ONLY.

Location : Positions open in BANGALORE and MUMBAI only

Local candidates can apply


What we look for in candidates:

• Good understanding in supporting medium to large applications.
• You will be working directly with internal and external clients.
• You will be providing user support of IBM PC/Windows network custom business applications.
• You will be providing helpdesk or service desk support (highly desirable)
• Understanding with Microsoft Windows and MS Office applications; specifically EXCEL, Word, PowerPoint and Electronic Mail.

ACCOUNTABILITIES:

• Staff 24 x 7 Technical Support Line. - SHIFTS
• Refer client problems according to established procedures.
• Assist in providing information and support to second level team regarding previously reported items and resolutions to increase productivity
• Assist the Service Support team to collate data for analytics on outages and problems.
• Develop a complete understanding of Oracle product line.
Mail your resume to : swathi.bantwal@oracle.com


Oracle

Swathi Bhandarkar
swathi.bantwal@oracle.com
Oracle HR - Recruitment
ORACLE India Bangalore

 
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