Company/: NIIT Limited
Technical Writer/Instructional Designer/Content Developer
Job Description :
1. Technical Writer: Should have 0-1 years of experience into Technical writing Field (Scroll Down for details)
2. Instructional Designer: Analyst – instructional design needs to analyze customer need, conceive learning solutions, and interface with complimentary practices to execute the solution. (Scroll down for details)
3. Content Developer: To develop quality content based on customer requirements within the defined project milestones.(Scroll Down for details)
Designation : Technical Writer
Details about the BU/Functional Area
NIIT’s Enterprise Learning Solutions Business delivers innovative strategies that help clients accelerate business impact. Our clients count on our managed training, technology tools, learning delivery and custom content.
Role & Responsibility
Should have 0-1 years of experience into Technical writing Field.
Should possess a passion for writing, express a message clearly, briefly and persuasively
Ability to compose grammatically correct sentences, paragraphs and topics that combine factual information presented in an engaging manner
Well-developed interpersonal skills and creative abilities to work under pressure
A good eye for detail, design, and typography
Must be able to express a concept with words
Should have analytical bent of mind
Position Specifications
Education Qualification (Mandatory): Any Graduate
Past Experience/Skills Required (Mandatory)
0-3 Years
Bachelor's/Master's in Tech field, B-Tech
Very strong in written and verbal communication
Sound computer skills (MS Office)
Aware of Internet technology
Designation: Instructional Designer
Details about the BU/Functional Area:
NIIT’s Enterprise Learning Solutions Business delivers innovative strategies that help clients accelerate business impact. Our clients count on our managed training, technology tools, learning delivery and custom content.
Overall Objective
Analyst – instructional design needs to analyze customer need, conceive learning solutions, and interface with complimentary practices to execute the solution.
Role & Responsibility
Analyze the business and learning requirements of the customer and create programs
Engage with the customer to understand the requirements
Communicate design/solution to stakeholders and the execution team
Review product development and ensure quality of project deliverables
Mentor senior and junior IDs in the team
Interface with SMEs and customers
Position Specifications
Education Qualification (Mandatory): Graduates/Post Graduates
Past Experience/Skills Required (Mandatory)
Minimum of 3-4 yrs experience in instructional design
Exposure to application trainings
Good communication skills
Strong Analytical skills
Designation: Content Developer
Key purpose of the role
To develop quality content based on customer requirements within the defined project milestones.
Role & Responsibility
Requirement Management
Understand customer requirement/profile from requirement/design document
Development
Write script/story board based on defined requirements. This would necessarily be reviewed by someone else
Write all test items and supporting documents like glossary/online reference etc mapping with learning objectives stated in content outline
Interview SME and gather content for project
Integrate/construct course based on defined requirements
Visualize graphics for the course along with Communication Design team
Process Management
Fix errors reported during review or by Test Center
Adherence and compliance to Project/organization processes and standard
Key deliverables
- Financial
- Customer
No. of technical errors/hour after DM and QA Audit.
No. of Language errors/hour after DM and QA Audit.
- Process (Internal)
Productivity: Meeting planned effort of the Project Timelines
Meeting internal milestones
- Growth & Learning
Self Development: Development of Self Role Competencies
Technical Test score
Position Specifications
Education Qualification (Mandatory)
Graduate/Post Graduate in Computer Science (B.Sc/B.Tech)/ Graduate/Post Graduate in any stream with at least 1 1/2 years diploma in Computer Applications
Past Experience/Skills Required (Mandatory): 0.6-2 yrs training/content development