Name Of The Company: EXL Service.com
Job Position : Customer Care Executive
Experience : 0 - 4 Years
Qualification : Any Graduate
Job Location : Noida
Job Description : Customer Care Executive (Back Office) - Walk in
Job Description :
Currently we are hiring for Back Office processes
Please Walk - In with your Original Documents (10th, 12th & Graduation Marks sheets & 2 Passport size Photographs)
If You are :
A Graduate
Fresher or have experience (any industry)
Flexible to work in night shifts.
Have excellent communication skills
Proficient in computers
Typing speed of 25 wpm with 90% accuracy
Good analytical and problem solving skills
Go-getter Attitude
Spot offers shall be made to selected candidates
EXL verifies the testimonials and information provided by all applicants through its internal resources and/or its external agency.
No charges are payable by any applicant/candidate who will be seeking employment with EXL entities, either at the time of application or at the time of acceptance of the Offer Letter.
Desired Profile :
This role is primarily responsible for maintaining data and generating reports
Required Skills:
Excellent written and verbal communication skills-Ability to communicate correctly and clearly
Strong customer service focus - Ability to empathize with the customer & prioritizing customer needs
Good problem solving, reasoning, data gathering, and analytical skills.
Ensure that transactions are processed as per the Procedures
Ensure that the assigned targets in accordance with the SLA metrics
Ensure that the quality of the transactions is in compliance with predefined parameters laid down by the SLA metrics
Ensure adherence to established attendance schedules i.e. as per predefined rosters
Ensure adherence to Company Policies and Procedures
Walkin from 9th Aug to 12th Aug 2011, Time: 11am to 4 pm
Venue :
EXL Services.com ( I ) Pvt. Ltd.
A94/5, Sector 58, Noida
Contact Details :
Name: Ashu Gupta/Sapna
Email : abhijeet.singh@exlservice.com