Experience:0 – 2 Years
Job Title: Management Trainee – Service Delivery
Location: Navi Mumbai
Education: UG – Any Graduate – Any Specialization, PG – MBA,PGDM – Information Technology
Job Description:
End-to-end communication management amongst related project stakeholders
Assist SD Manager in project management work
COMMUNICATION MANAGEMENT
Day-to-day communication management among various stake holders
Interact and co-ordinate with various cross functional teams
Participate in planning and review meetings
Preparing MOM and tracking for completion of action items
CUSTOMER ORIENTATION
Focus on the desired results, strive for achieving standard set.
Be a good team player and put all action towards meeting KRA.
Focus one’s own and team’s efforts in satisfying the needs of the customer
Desired Profile:
Good documentation skills in MS Office products, prefered in MS Project, MS Visio
Good analytical skills with flair for business understanding and customer needs
Interact with key stakeholders across internal technology functions,operations and business
Basic understanding of telecom industry,technologies, IT infrastructure processes
Company Profile:
Reliance BPO, a premium business process outsourcing services provider is part of the Reliance – Anil Dhirubhai Ambani (ADA) Group, one of the largest business houses of India. Reliance BPO is a state-of-the-art service provider offering end-to-end solutions focusing in the Telecom, BFSI, Utility and Entertainment industry verticals. Clients come to us for cost advantages but stay with us because of our quality. We have been consistently delivering quality services to our clients thereby generating unmatched business value to our customers through our centers’ of excellence. Our operating philosophy is to provide value added work flow solutions to our customers utilizing the best of skill sets to ensure continuous improvements in our service offerings.
The RBPO team consists of a 10000 strong workforce across multiple locations having skills in project, process, technology & customer relationship management. To ensure business continuity we have multi redundancy, robust technology and a strong disaster recovery site.
Contact Details:
Executive Name: Mr. Niraj Acharekar
Address:
Reliance Communications Ltd
DAKC, ‘A’ Block, Koperkhairane, Navi Mumbai
MUMBAI,Maharashtra,India 400001
Telephone: 91-22-30388281