Name Of The Company:Microland Limited
Job Title:Technical Voice Process Executive
Location: Bangalore
Education:UG – B.A – Any Specialization,B.B.A – Management,B.Com – Commerce,B.Sc – Any Specialization,BCA – Computers,BHM – Hotel Management,Diploma – Any Specialization,PG – MCA – Computers
No Of Openings: 50
Job Description:
The purpose of this role is to provide Single Point of Contact services for Customers/Users.
Handles all Level 1 queries.
Responsible for answering calls
Perform initial checks on Hard disk drives
Capture customer details on the CRM tool
Create RMA (if required), and schedule Pick-up of the Drive
Provide updates to customers from the CRM tool
Follow up with concerned departments for updates
Abide by the prescribed norms of handling the transactions(no customer avoidance)
Desired Profile:
Eligibility: 10+2 with min 1yr exp in any domain or 10+2 perusing graduation should have completed one year.
Any graduate fresher’s
Any diploma holders can apply, 10+3.
Note:It is a Technical voice process
You need to carry Copy of this letter
It is a day shift job
BE/ B.Tech Graduates cannot apply.
Company Profile:
Microland’s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
Kindly contact SHRUTHI- 9845755264 before you come for the Interview.
Walk in Interview from 10.00Am to 6.00pm
Contact Details:
Executive Name: SHRUTHI
Venue:
Microland Limited
1B, Ecospace Outer Ring Road Bellandur
BANGALORE,Karnataka,India 560001
land mark next INTEL Campus.
Telephone: 9845755264
Email ID: o_shruthibc@microland.com
Reference ID: TSR