Name Of Company:Dell International Services India Pvt Ltd
Experience:0 – 5 YearsJob Title:Technical Support Executive
Location:Mohali
Education: UG – Graduate – Any Specialization, PG – Any Specialization
Compensation:Rupees 2,00,000 – 3,50,000
Job Description:
JOB DESIGNATION:Technical Support Executive / Customer Care Executive
JOB RESPONSIBILITIES:
Technical Support:
Troubleshooting for technical issues related to computers faced by Dell customers.
Tech Support will be primarily on software & Hardware issues in Desktops, Laptops & other peripheral devices.
Customer Care:Resolving NON TECHNICAL issues pertaining to order status, billing, invoicing ,etc.
Customer Care:
Resolving NON TECHNICAL issues pertaining to order status, billing, invoicing ,etc.
Desired Profile:
EDUCATIONAL QUALIFICATIONS:
Minimum Graduates in any stream. (10+2+3)
Ideal Opportunity for B.Techs.
Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience .
Candidates with Customer Service background interested in Tech support can also apply .
CANDIDATE REQUIREMENTS:
Should be open to work in night shifts in a 24×7 environment.
Should have excellent communication skills in English.
Should be open to relocate to Chandigarh / Mohali in case of outstation candidates.( relocation assistance provided )
HOW TO APPLY:
If you find the job profile suitable, then send your updated resume and we will revert within 24 – 48 hours OR Walkin directly with an updated copy of resume and a recent colored passport sized photograph at the address.
Company Profile:
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Walkin:
Date: Monday to Friday
Time:10.30 am to 4.00 pm
Contact Details:
Executive Name:SANIKA KHANNA
Address:
Dell International Services India Pvt Ltd
Plot number 40 A, Quark City, Industrial Area, Phase VIII B, Mohali-160059
For any further queries,feel free to contact us at :0172-3092700
Telephone:0172-5020014
Email Address:sanika_khanna@dell.com