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HCI Solutions India Pvt Ltd - Hyderabad - Technical Support

Company Name: HCI Solutions India Pvt Ltd

Experience:0 – 2 Years

Job Title:Technical Support Executive


Education:UG – B.Sc – Computers,BCA – Computers,B.E,B.Tech – Any Specialization,PG – M.Sc – Computers

Compensation:  Best in the Industry

Job Description:

Troubleshooting Connection, Browser, Email and Modem/Router related issues.

Excellent verbal and written communication skills.

Should be able to communicate with UK customer’s over voice and email.

Desired Profile:

Provide Technical Support to Broadband(ADSL) related issues.

Strong working knowledge of ADSL troubleshooting is preferred.

Proven knowledge of troubleshooting Modem, Router, Email and Browser related issues.

Excellent written and oral communication skills, including the ability to solve problems

Proficient with the entire Microsoft Office suite of tools (including Outlook, Word, Excel, PowerPoint) and the Internet.

At least 1 year of experience in a similar role, preferably within a IT services environment

Ability to learn quickly and stay current with new business processes and new technologies is required

Company Profile:

HCI Solutions is an offshore support centre of Maxima plc ( Maxima is IT business systems and managed services company. Maxima deliver specialist IT business systems and managed services helping their customers plan, build, support and manage their IT infrastructure.HCI started its operations in the year 2006. We provide technical and customer support for our brands Hotchilli, ADSL4Less and Maxima. We provide following services.

Hotchilli Internet (ISP in the UK) – We provide ISP support for Hosting, Domains and Broadband services.ADSL4Less (Cheapest ISP in the UK) – We provide Broadband support for home/small office users.

Maxima – We provide Managed services support for clients of Maxima plc such as infrastructure monitoring, Scheduled Backups, Server patching, systems maintenance and ERP development/maintenance.

Direct walk-in along with your resume

Walkin Date: Monday to Friday

Timings : 3:00pm to 8:00pm

Contact Details:

Executive Name:Somnath – HR Executive

HCI Solutions India (Pvt) Ltd

405-408, # 6-3-1192/1/1,

Block II, 4th Floor,

White House, Beside Lifestyle Begumpet, Hyd-16



Reference ID: Broadband Support
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