Experience:0 – 2 Years
Job Title:Technical Support Executive
Location:Hyderabad
Education:UG – B.Sc – Computers,BCA – Computers,B.E,B.Tech – Any Specialization,PG – M.Sc – Computers
Compensation: Best in the Industry
Job Description:
Troubleshooting Connection, Browser, Email and Modem/Router related issues.
Excellent verbal and written communication skills.
Should be able to communicate with UK customer’s over voice and email.
Desired Profile:
Provide Technical Support to Broadband(ADSL) related issues.
Strong working knowledge of ADSL troubleshooting is preferred.
Proven knowledge of troubleshooting Modem, Router, Email and Browser related issues.
Excellent written and oral communication skills, including the ability to solve problems
Proficient with the entire Microsoft Office suite of tools (including Outlook, Word, Excel, PowerPoint) and the Internet.
At least 1 year of experience in a similar role, preferably within a IT services environment
Ability to learn quickly and stay current with new business processes and new technologies is required
Company Profile:
HCI Solutions is an offshore support centre of Maxima plc (www.maxima.co.uk). Maxima is IT business systems and managed services company. Maxima deliver specialist IT business systems and managed services helping their customers plan, build, support and manage their IT infrastructure.HCI started its operations in the year 2006. We provide technical and customer support for our brands Hotchilli, ADSL4Less and Maxima. We provide following services.
Hotchilli Internet (ISP in the UK) – We provide ISP support for Hosting, Domains and Broadband services.ADSL4Less (Cheapest ISP in the UK) – We provide Broadband support for home/small office users.
Maxima – We provide Managed services support for clients of Maxima plc such as infrastructure monitoring, Scheduled Backups, Server patching, systems maintenance and ERP development/maintenance.
Direct walk-in along with your resume
Walkin Date: Monday to Friday
Timings : 3:00pm to 8:00pm
Contact Details:
Executive Name:Somnath – HR Executive
Address:
HCI Solutions India (Pvt) Ltd
405-408, # 6-3-1192/1/1,
Block II, 4th Floor,
White House, Beside Lifestyle Begumpet, Hyd-16
Telephone:91-40-40202624
Email Address:jobseekers@hotchilli.com
Reference ID: Broadband Support