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Federal Express Corporation - Gurgaon - CFS Agent

Name Of Company:Federal Express Corporation

Experience:0 - 4 Years

Job Title:CFS Agent


Compensation:Rupees 2,00,000 - 3,00,000, Group Medical Insurance, Personal Accident Insurance, Group life insurance

Education:UG - B.Com - Commerce, PG - M.Com - Commerce, MBA -Any Specialization, PG Diploma - PGDM -Any Specialization

Job Description:

Job Purpose Statement:

Performs routine duties to support the timely & effective processing of Customer Financial Services transactions.

Focuses on providing the optimum CE whilst complying with locally defined standards & procedures.

Key Accountabilities:

Performs timely & accurate input of data to relevant system/s which directly impacts the accuracy of Customer Accounts and FedEx receivables & reporting capabilities. Includes performing simple credit checks, keying manual billing items, and routine cash application.

Performs timely & efficient scanning of Customer paperwork (customs documentation, remittance advises, queries etc). Includes setting up the scanner, checking the legibility of images & reconciling total scans to batch information.

Creates accurate index data either by manual keying of information or utilising indexing software.

Supports the effective control of defined types of information by following established procedures to create manageable batches. Performs simple reconciliations to ensure accuracy & completeness of data, resolving any anomalies encountered.

Performs basic procedural checks on information or paperwork (receiving & sorting mail, opening post including performing cheque validation etc) in accordance with local standards & requirements.

Accurately sorts & prepares invoices for mailing eg mix & match, extracting relevant documents & performing a controlled hand-over of exceptions. Creates appropriate records of items processed.

Performs related support duties, including support for other CFS functions, as & when required.

Desired Profile:

Basic Skills Required:

Basic written and verbal communication skills

Good team working skills with the ability to contribute to effective team performance

Good process orientation with the ability to adhere to multiple defined process flows

Accurate, methodical with attention to detail

Able to understand & apply Policies and Procedures (Basic commercial awareness)

Basic problem solving skills

Basic numerical reasoning ability

Good self organisational skills with the ability to work within multiple process flows & meet defined deadlines

(Basic P.C skills ) and Good keyboard skills

ompany Profile:

“FedEx” Express delivery to the world in 1973. It is the Worlds largest express transportation company. Over 275,000 employees worldwide serve more than 220 countries and territories across the globe with a fleet of 679 aircraft, more than 75,000 vehicles to deliver more than 6.5 million packages per day.

Contact Details:

Executive Name:Ms. Mahua Chakraverty



Reference ID:CFS Agent

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