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HCL Info Systems Ltd. - Pondicherry - Hardware Design

Name of the Company:HCL Info Systems Ltd.

Experience: 0 - 2 Years

Job Title:Hardware Design Engineer

Location: Pondicherry

Education: UG - B.Sc - Any Specialization, B.Tech,B.E. - Any Specialization, Engineering Graduates,Post Graduates

Compensation:Rupees 1,50,000 - 2,00,000

Job Description:

Project Associate – Transition Management -RIMS Service Transition

Under direction and guidance from transition leadership, apply knowledge of Scope, Risk, Quality, Human Resource, Financial, Procurement, Communication, Schedule, Integration and Request Management to create / maintain deliverable for project planning, execution, reporting and reviewing

Support Transition and technical team

Work primarily with all the internal stakeholders and the client

Apply standard project management methods, processes and tools in creating / maintaining deliverable; support transition project control approach and metrics

Create, analyze and communicate deliverable in support of transition project reviews

Create, support, analyze and communicate transition project deliverable; monitor performance of program or project team members; provide decision support; support or facilitate status review meetings

With the guidance from the transition leadership, ensure and track the following:

Resources are on board with the basic induction about the company and the client

Any skills based training required to provide the services

Infrastructure readiness for the transition team that includes space, equipment, processes and standards

Network connectivity at offshore / off site

Travel coordination for the knowledge transfer as per the knowledge transfer time lines and plan

Knowledge transfer with the client as per the transition plan

Required documentation is provided to the technical teams

Delivery readiness as per the transition checklist

Risk mitigation's / action plans, Issues and resolution, and constraints are navigated through with mitigation's

Conduct parallel operations / shadow support smoothly

Technical Requirement (Should have handled any of the below transitions):

Level 1, Level 2 and 3 support for the following skills

Service Desk

OS - Solaris, AIX, HP UNIX, Linux & Windows

Storage (all makes)

Database (Oracle, DB2, SQL Server) and Backup & Recovery

Network (Routers, Switches and Firewall)

Active Directory & Messaging – Lotus and Windows

Middle ware (Web sphere, Web logic, IIS)

Standard Monitoring and Performance tools such as for IBM, HP, CA, Advent Net, etc.,

Desired Profile:

0 to 2 years relevant

Engineering Graduates / Post Graduates with first / second class from reputed Universities

High Analytical skills and technical knowledge in solutioning or presales especially in RIMS

Thorough understanding of the transition methodologies, processes and procedures

Good understanding and knowledge of the managed services model, strategic outsourcing, SLAs, productivity improvements and unit based costing models

Understanding of ISO processes and security related practices such as ISMS, SAS70, etc.,

Should be a go getter, highly proactive and positive attitude

Excellent Communication skills both oral and written

Should have worked in an ITIL based environment

Should have strong foundation in ITIL Framework – ITIL Foundation certified preferred

Should have end to end knowledge in bid conceptual stage to delivery

Company Profile:

HCL is a $5.5 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Info Systems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 77,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and technology firms.

Contact Details:

Executive Name:Anuj Vijh

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