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Cisco Systems India Private Limited - Delhi - System Engg

Name Of The Company: Cisco Systems India Private Limited

Experience:0 - 1 Years

Job Title:Systems Engineer III

Location:  Delhi

Education:UG - Any Graduate, PG - Any PG Course

Job Description: 

The account SE III is a customer-focused technical sales professional who provides high level technical support and guidance to customers.

Collaborates with Account Manager to recommend and develop appropriate customer solution offerings. Provides an architectural perspective across the Cisco product portfolio and can leverage technical specialization for specific opportunities.


Identify Opportunities:

Drive the development of a territory account plan based on knowledge of local market demand

Apply business requirements to the creation of a technical account strategy and plan

Proactively generate leads through customer meetings, seminars, and education

Qualify Opportunities:

Define customer business problem in a technical context

Recommend qualified partner resource if required

Take the lead on moving deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.)

Refine and research technical requirements of the opportunity

Define solution options and articulate the benefits of a Cisco solution

Lead research of potential competitive offerings for the proposed solution

Develop & Present Solutions:

Develop the technical response to RFPs or the technical elements or approach for the proposal

Research and demonstrate solution ROI and articulate findings to customer

Coordinate solution development, including leveraging replicable architectures and researching customized solutions

Identify and engage appropriate post-sales support resources

Lead and develop proof of concept, including presentation and documentation of test results. Consult with SEI & II on proposed plans.

Coordinate account team in developing or oversee development of customer presentation materials

Lead presentation of Cisco solutions to customer, including white boarding and presentation of technical material

The technical specialist SE will act as a technical advisor to customer and account team in their area of technology expertise, guiding the solution based on their expertise knowledge of their technology and the solution space


Synch with post-sales engineer and provide adequate documentation for clear handoff to post-sales organization

Ensure no post sales time by escalating requests and outstanding questions to appropriate post-sales organization (Partner, TAC, CA)

Document PoC if applicable to multiple customers and share findings with business units and SE Community

Request individual feedback on opportunity performance

Personal and Organizational Development

Share technical, professional, and sales skills and knowledge with others

Promote new and innovative approaches to addressing business challenges and problems.

Desired Profile: 

Skills and Behavior-

Business Acumen:

Maintain a broad-level of knowledge of the business economics and trends of the industries and vertical markets in which one's customers conduct business, and how Cisco solutions add financial and strategic value.

Develop relationships and establish credibility with senior executives of strategic customers

Advanced understanding of customer’s business model, including ability to demonstrate investment rationalization of technology investment

Expert at understanding Cisco vision and technology; articulate the vision from the customer perspective and create unique, novel value propositions around Cisco solutions

Advanced understanding of customer business drivers and how to map these to a customer network platform, including identification of improvement areas in network design

Technical Acumen:

Advanced understanding of internetworking industry trends, including new products and solutions

Advanced understanding of competitive product and solution landscape and can articulate trade-offs between Cisco and competitor products

Excellent knowledge in Routing & Switching

Excellent knowledge in Networking Platform Design

Excellent technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment

Proactively share information about common replicable architectures that are most appropriate for assigned customers

The technical specialist SE has an in depth knowledge of their specialization and adjacent technologies including product, technology, and competitive information. They are increasingly consultative in their knowledge base and interaction with the account team and customers

Leadership Ability:

Leader in communication with Account Team members

Actively seek development and training opportunities

Share knowledge and experience with rest of account team

Seen as trusted technical advisor by customer

Clearly and succinctly convey information and ideas, including executive communication and presentation skills

Probe customer business needs with insightful questions

Expert negotiation skills based on higher level of understanding; identify and qualify customer needs and determine Cisco leverage points that resonate within the customer

Effectively navigate the various groups within the customers' organization to keep the sales process moving forward

Company Profile:

Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage. The Cisco name has become synonymous with the Internet, as well as with the productivity improvements that Internet business solutions provide.

This tradition of IP innovation continues with industry-leading products in the core areas of routing and switching, as well as advanced technologies in areas such as: Home Networking, Optical, Storage Networking, IP Telephony, Network Security, Wireless LAN.

Reference: R885469

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