Company's Website: www.idspl.com
Job Location: Gurgaon
About the company:
Founded in 1996 IDSPL has grown rapidly to become the leading providers of CAD/CAM/CAE/PDM/KBE/RE solutions to the mechanical industry in India.The current line of business activities was initiated in 2002 when the company signed up as the Value Added Resellers for Solid Works Corporation, a US based 3D mechanical design software development company, for their product called SOLIDWORKS. The product is the no. 1 selling CAD (Computer Aided Design) software in the world and despite the late entry into Indian market has grown 100% year on year to become a leader in this market a well.
In a short period since it started the sales activities, IDSPL has grown on to become one of the leading players in the field of providing 3D CAD, Product Data Management (PDM), Finite Element Analysis (FEA), Knowledge Based Engineering (KBE) and Reverse Engineering (RE) solutions. The biggest reason for the growth has been our firm commitment in making the customer successful with the product implementation by providing them excellent training and support backup. We take pride in our technical strength as our rich experience in the field helps us to better understand the customer requirements and deliver them a practical and workable solution.
DESCRIPTION: The candidate will be responsible for the implementation at the customer end.
The responsibilities include -
1. Responsible for implementation at the customer end in the customer application.
2. To work with the client design team to understand their design process & output requirements & form an action plan, best practices, do's & don'ts for the customer in consultation with the team lead.
3. Ensure that the action plan, best practices & do's & don'ts are being adhered at the customer end & the project is completed within the deadlines.
4. Conduct training (if required) on the software for the customer's design team.
5. Achieve a high level of customer satisfactions in the account assigned to you.
6. Liaising with customers to resolve the Software issues.
7. Ensuring the product implementation is complete in terms of addressing all robustness and in-service requirements as well as customer and regulatory authority requirements.
8. Ensure technical excellence by sharing best practices through presentations and mentoring/training sessions with both internal and external stakeholders.
9. High customer focus: ability to proactively identify and meet customer needs.
EDUCATION: Degree in Mechanical.
REQUIREMENTS:
1. Must have strong hand in Microsoft Excel and in mathematical calculations.
2. Must be open for traveling & deputation at client location anywhere in India.
3. Strong engineering background with knowledge of machine design / equipment design using CAD/CAE tools.
5. Excellent knowledge of welded fabrication, machining and possess machine design skills.
6. Complete understanding of machine shop manufacturing procedures & processes.
7. Exposure with various design codes, practices and Industrial Machine Design.
10. Strong verbal, written communication, presentation skills as well as excellent customer handling skills.
11. The candidate should have an understanding of CAD / CAE / PDM tools.
Contact Person:
Sidharth Panwar
HR Executive
IDEAS DESIGN SOLUTIONS (P) LTD
mail id: sidharth@idspl.com