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EXL Recruitment

Company Name : EXL

Job Designation : Customer Service Executive

Qualification : UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Experience : 0-2 Years

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Location : Noida, U.P, India

About us:

EXL is a leading end-to-end business process outsourcing solution provider. We have built lasting relationships with our clients based on consistent high-quality service delivery, trust and confidence.
As a pure-play BPO company, EXL has carved a niche for itself with its seasoned management and operations team at the core. Long-standing careers of our leadership team in the banking, financial services and insurance segment provide an unmatched insight and understanding of our clients' business. Our expertise in the domains we operate in, combined with a process centric approach, an unparalleled track record of seamless process migration, and consistent service delivery, positions us uniquely in the BPO space.

We offer integrated outsourcing solutions and have successfully migrated to our operations centers more than 230 processes covering a broad array of products and services. We are one of the few companies managing complex transaction processing operations. We combine our BPO expertise with research and analytics, risk advisory services, and process consulting services to deliver a broad suite of offerings to our customers.
EXL's deep knowledge of industry and processes enables us to provide innovative and cost effective solutions to help our clients achieve high business efficiencies. Our global culture is driven by our sense of accountability, innovation, excellence, urgency, integrity and respect.

EXL was incorporated in April 1999 in Delaware, US, by a group of experienced professionals including Vikram Talwar and Rohit Kapoor. Vikram was then the CEO and Managing Director of Ernst & Young, and Rohit managed international investments for clients at Deutsche Bank.
In August 2001, Conseco acquired EXL and operated as its wholly owned subsidiary. Later, in November 2002, Oak Hill Capital Partners L.P. and FTVentures along with some members of our senior management team bought EXL from Conseco making it a third party pure-play business process outsourcing service provider.

EXL has come a long way since. EXL has kept up its momentum and achieved several milestones-servicing approximately 50 clients, approximately 8,200 strong family of EXLites, expanding the types and sophistication of our research and analytics services by acquiring EXL Research and Analytics division.
EXL's focus on select domains and service offerings, and its rigor of consistent and significant quality improvements has made EXL one of the leading players in the global BPO space.

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